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01 — Infrastructure

Infrastructure Management

Your entire IT stack under professional oversight. From servers to network infrastructure — we configure, monitor and maintain your environment 24 hours a day, 7 days a week.

24 / 7
Monitoring & Support
Complete
Servers, networks, firewalls, VPN
SLA
Guaranteed availability
What's Included

Full Management of Your IT Infrastructure

We take responsibility for your entire IT environment — from physical servers to cloud resources. Our engineers work proactively, not reactively.

Server Management
Physical and virtual servers (Windows Server, Linux), configuration, patch management and performance optimisation.
Network Infrastructure
Configuration and management of switches, routers, VLANs, QoS and network segmentation.
Firewall & Perimeter
Deployment and management of firewalls (Cisco, Fortinet, Palo Alto) including rule sets, IPS/IDS and access management.
VPN & Remote Access
Site-to-site and remote-access VPN setup, MFA integration and remote connection management.
24/7 Monitoring
Continuous oversight of infrastructure performance, availability and capacity with instant alerting.
Backup & Recovery
Backup strategy configuration (3-2-1 rule), regular recovery testing and BCP/DRP documentation.
Active Directory & DNS
User and group policy management (GPO), DNS, DHCP and certificate authority administration.
Patch Management
Planned and tested deployment of security and functional updates across the entire infrastructure.
Migrations & Modernisation
Server and data-centre migrations, on-premise to cloud (Azure, Microsoft 365) with minimal downtime.
Capacity Planning
Regular resource utilisation analysis, scaling recommendations and infrastructure cost optimisation.
Architecture Review
Audit of existing infrastructure, risk identification and design of the optimal target architecture.
Documentation
Complete technical documentation of infrastructure, network topologies, configurations and operational procedures.
Who It's For

Ideal for These Organisations

  • Companies without an in-house IT department or with limited IT capacity
  • Businesses with an overloaded internal IT team unable to handle all requests
  • Organisations migrating to the cloud or modernising their infrastructure
  • Companies requiring high availability and guaranteed system uptime
  • Firms under regulatory oversight (NIS2, Cybersecurity Act) with documentation and monitoring requirements
  • Branches of international companies without a local IT team
Problems We Solve

What We Encounter Most Often

  • Unplanned outages and downtime that cost the business money and reputation
  • Outdated systems with security gaps — neglected updates
  • Insufficient or missing infrastructure documentation
  • Slow incident response without clearly defined procedures
  • Absence of functional backup and untested disaster recovery
  • Rising IT costs with no clear visibility into resource utilisation
Standards & Compliance

Infrastructure Aligned with Regulations

Our infrastructure management is designed to meet the requirements of key European and Slovak regulations and standards.

NIS2
Network & System Security
Our infrastructure management covers the technical and organisational measures required by Article 21 of the NIS2 Directive — including access control, backup and business continuity.
ZKB
Slovak Cybersecurity Act
For organisations under Act No. 69/2018 Coll. we ensure documentation, monitoring and management of security measures within the scope of Decree No. 362/2018 Coll.
ISO 27001
System Availability & Continuity
Our infrastructure management processes align with ISO/IEC 27001:2022 controls, particularly Annex A.8 (asset management) and A.17 (information security continuity).

Interested in This Service?

Contact us for a free consultation. Our team will analyse your infrastructure and propose the optimal management solution.